Which Brand Won the Social Super Bowl? [INFOGRAPHIC]

The “holy grail” of American football was yet again a celebration of the big brands’ commercials. The online buzz leading up to February 2nd was, of course, massive, but it was Game Day itself that made our servers explode! Lucky for us not literally, so we were able to monitor and analyze all social buzz real-time with our social media management platform, Engagor. Curious about the results? Have a look at the infographic below or read on to find out which brands and commercials captivated the coveted Super Bowl spotlights. With a total of 12 million social media mentions in one day, many brands seized the opportunity to go viral or at least cause some social buzz. Several were successful, others less so. It probably won’t come as a surprise that 90% of all social buzz around the Super Bowl ads came from mobile devices, with 3 times more posts from iPhones than Android devices.

The brand that eventually generated the biggest buzz already has a long history with the Super Bowl. Budweiser has once more treated us with an awwwww-inspiring commercial about the friendship between a puppy and a horse. The Super Bowl unmistakably goes hand in hand with food and drinks, so Pepsi, Coca Cola, Bud Light, and Butterfinger complete the top 5 most discussed brands.

Now, which brands have taken the trouble to actually reply to what people had to say about or to them? GoDaddy, Wonderful Pistachios, and Sonos were the brands that engaged most with their audience. Jaguar and Verizon also put a lot of effort into actually talking with their community.

One of the most efficient ways to make a commercial a hot topic online, is by using a uniform hashtag. As one of the official sponsors, Pepsi made their primetime #halftime #gethyped show a true success. Other top hashtags were#bestbuds and #salute for Budweiser, #beckhamforhm for H&M, and #cuptherapyfor Butterfinger. We also had a look at which states had the most to say about this edition of the Super Bowl. California comes in first, closely followed by Texas, New York, Florida, and Washington.

Last but not least, which tweets were responsible for a large share of the online buzz? Super Bowl spectators clearly liked Beckham in H&M’s commercial, which came in first in the list of top (brand) tweets. J.C.Penney’s attempt to score a top tweet was a bit less successful. Their incoherent tweets were definitely picked up on, but the joke (tweeting with mittens) didn’t turn as viral as they’d probably hoped. The response other brands gave were at least as funny as the original J.C.Penney post.

This blog post was originally featured on the Engagor blog.

Should Your Brand Reply to All Social Media Posts? - November 25, 2013

3 Tips for Efficient Routing of Social Media Messages - September 18, 2013

How Canned Responses Can Work for You -August 19, 2013

5 Advanced Features in Social Media Engagement Tools - August 15, 2013

4 Key Metrics to Measure the Success of a Marketing Campaign - July 25, 2013

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Is this the Social Media Marketing Tipping Point?

Social media has been with us for over a decade now.

It hit the public consciousness when MySpace started to steal teenagers attention after it was launched in 2003. MySpace even surpassed Google as the most trafficked website in the USA in 2006. At its zenith it had 1,600 employees and was generating $800 million in revenue.

But nothing is forever.

In 2008 Facebook (which was founded in 2004) took the crown as the top social networking site as its unique visitor numbers exceeded MySpace for the first time.

Where is social media now?

In 2014 Facebook is still dominant with with over 1.15 billion users, Twitter has over 550 million registered users and Google+ has reached 359 million monthly active users.

Social media as a marketing tool for business really started to make its presence felt when Facebook created and launched its self service advertising feature in April 2011. Before that social media marketing was restricted to an organic process. Grow your followers on your social networks and drive traffic to your website or blog with calls to action and links.

Social media has promised much for business marketing because it was free and it had viral super powers. Businesses has seized upon this as it matured and in 2013 according to a CMO survey by Duke University is 6.6% of marketing budgets (about $4.6 billion in dollar terms) and is expected to climb to nearly 16% over the next 5 years.

Social media is being woven into the web and is a subset of the digital universe. To provide some perspective digital ad spend according to eMarketer, accounted for 25% of all media advertising budgets in 2013 with over $42 billion in spending.

So social media is still a small part of digital and marketing budgets. But in reality it has just started

The tipping point?

With the evolution of the web there are some events that are small but significant. One of those happened on December 13, 2013. It was when Beyonce launched her latest album with an update on Instagram just captioned as “Surprise”

This broke convention.

Normally millions are spent on traditional media. Lady Gaga hyped her latest album by spending millions on bus advertising, billboards, 2 pop up stores and performed countless interviews. The result. She sold 305,000 copies in 2 weeks.

Beyonce, who has 8 million Instagram followers and over 53 million fans on Facebook decided to go straight to her fans. She decided to give the bus a miss. It was launched directly to iTunes and social media. She invoked the power of  ”World of Mouth”

The results:

• It sold 828,773 copies in 3 days
• Twitter reported 1.2 million Tweets in 12 hours
• It was the largest single week ever in the Apple iTunes store
• It was iTunes fastest selling album worldwide

The album had been in design and production for over 18 months and was highly visual and was sold as a full album for $15.99 including 14 songs and 17 videos.

This has some implications for marketers and business that goes beyond a celebrity with millions of social media followers.

The lessons and what can you do

You may be not a Lady Gaga, Beyonce or a famous singer but the lessons are there. Start building your “own” digital assets. The world has changed. It is digital and it is social.

• Take control of your own digital future and build your own online assets and authority.
• Grow your social networks now. The priorities are still for the most part Facebook and Twitter. It will also depend on the demographic, audience personas, media preferences and industry. So you will also need to consider Instagram, Pinterest, LinkedIn, Slideshare and YouTube. It will also be determined by whether you sell to business (B2B) or to consumers (B2C).
• Create the best content you can. Repurpose it in a range of media including visual.
• Publish and promote it everywhere on social media.
• Don’t forget your other digital assets. This includes a blog, search engine optimisation, continue to increase your email subscriber list and keep up your content creation. It also means using content marketing in your mix.
• Boost your marketing with paid and targeted social media advertising. It doesn’t have to be expensive. You may need to get marketing traction fast and can’t wait to build the social networks from day one.

It sounds rather daunting doesn’t it? But to remain relevant on the social web and to build online authority you have no choice.

Read more at http://www.jeffbullas.com/2014/02/03/is-this-the-social-media-marketing-tipping-point/#2K5zXY5RWZM94rY4.99